About OurTravelInsurance

Welcome to OurTraveIinsurance.co.uk, the on line insurance service dedicated to taking the pain out of buying insurance.

Insurance is one of life's necessities and we are here to help make the often difficult process just a little bit easier for you by making the experience simple, pain free and easy on your wallet. With our carefully selected partners we are sure you will find exactly what you are looking for at a cost you can afford.

If you need any further information from one of our specialists, dedicated telephone numbers for each policy type can be found on the relevant page. For your convenience, our customer contact centres are all located in the United Kingdom.

 

About our Insurance Service

Our Travel Insurance is a trading style of Park Place Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority under registration number 306013 .  Park Place Insurance is a general insurance intermediary, established since 1991.  This can be confirmed by going to the FCA website at www.fsa.gov.uk/register or by calling them on 0845 606 1234.

We only offer products from a limited number of companies who are authorised and regulated by the FCA.

It is your responsibility to check your documentation carefully once received and advise us immediately if you require any amendments to be made.  Failure to do so may invalidate a claim.

We do not charge any administration fees.

If you wish to cancel your policy you may do so at any time.  We can offer you a full refund of your premium if you decide to cancel within 14 days of receipt of your policy documents.  Please return the policy documents to exercise this right.  If you have already travelled or claimed within this 14 day cooling off period you may not qualify for a premium refund.  No refunds will be given for policies cancelled outside the cooling off period.

We are authorised as agents to collect premiums on behalf of the Insurers.  Premiums are treated as being received by the Insurers when they are received into our bank account.  Refund of premiums will be treated as received by you when they are paid over to you.

If you are unhappy or wish to register a complaint, please either write or telephone:

Address:
Complaints Handler
Our Travel Insurance
53 High Street
Kirkcaldy
Fife
KY1 1LL

Email:
admin@ourtravelinsurance.co.uk

Telephone:
01592 858386

Thank you for using Our Travel Insurance.  We hope that you are satisfied with the service we have provided.  If you have any matter that you wish to bring to our attention, please contact us at:

Our Travel Insurance, 53 High Street, Kirkcaldy, Fife, KY1 1LL

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